Right of return
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You can return the goods without giving any reasons within 14 days (France: 15 Days). The period shall commence upon
receipt of this instruction in text form (e. g. as a letter, fax or e-mail), however, not before the recipient has
received the goods (or in the case of subsequent deliveries not until the recipient has received the first partial
shipment) and not until we have satisfied our legal duty to furnish information according to article 246 § 2 in
connection with §1 paragraph 1 and 2 of the Introductory Act to the German Civil Code (EGBGB) and – in electronic
commerce – our duty according to § 312e, paragraph 1 sentence 1 of the German Civil Code (BGB) together with article
246 § 3 of the Introductory Act to the German Civil Code (EGBGB). The period shall be deemed observed if the goods
to be returned are dispatched in time. Goods to be returned should be sent to: Erwin Müller Versandhaus GmbH Baby Butt F.A.O. Mrs Marion Schweitzer Buttstrasse 2, 86647 Buttenwiesen, Germany Fax: +49 (0)8274 - 52 933 E-Mail: service@babybutt.com For return parcels from France, please not the following: Return parcels from France must be sent to: GLS Metz Rue Georges Claude ZAC du Pôle industriel Nord Métropole Lorraine 57365 - ENNERY France Consequences of returns In case of a return, each party shall return the goods/services received and, if necessary, the emoluments taken (e. g. any benefits pertaining to usage). Should the goods be damaged, compensation can be demanded. This does not apply if the impairment of the goods is solely attributable to trying the goods out as you might do in a retail outlet. You can of course avoid an obligation to provide compensation for goods damaged through their intended usage by not treating the goods as your own property and by refraining from doing anything which might adversely affect their value. Obligations to make repayments must be met within 30 days. The period begins for you when you return the goods, for us when we receive these. Erwin Müller Versandhaus GmbH Important: Please note that the return shipment will be only accepted if sufficient postage has been paid by you. Returns are not possible if the goods have been tailored for you personally, if they have been made to a special size for you, if they have been provided with a name or monogram at your request and, in the case of audio or video recordings (e.g. CDs and video cassettes), if you have removed the seal from the cassettes. |